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Adobe Connect audio and video through HTML5 browser

New Here ,
Apr 06, 2020 Apr 06, 2020

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Hi all,

 

Based on the following URL we can see HTML5 should support Audio and Video:

https://helpx.adobe.com/adobe-connect/adobe-connect-html5-capabilities.html

 

But for some reason we do not have the video option yet. Additionally the audio has a very annoying tick in it, while the audio is fine when using the Application.

 

Does anyone know how to upgrade to 10.8? Or how can we fix this?

 

Regards,

 

Nika.

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LEGEND ,
Apr 06, 2020 Apr 06, 2020

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The HTML client allows participants to see webcam video from Presneters or Hosts, but cannot yet broadcast their video image. 

10.8 should resolve this as part of that release is expected to be Host and Presenter functionality in the HTML client. 

VoIP audio has been a significant point of improvement in the HTML client through Connect 10's life so far. I would expect 10.8 to have further improvments in the quality and stability of VoIP audio.

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New Here ,
Apr 06, 2020 Apr 06, 2020

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Yeah, that's what I read here and there too. How can we get the upgrade to 10.8?

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LEGEND ,
Apr 15, 2020 Apr 15, 2020

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Wait, lol. I believe it is expected to start being pushed to Hosted accounts next month. However, you can always put your account URL in the widget on this page, https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html, and see if there is an official date for the upgrade on your account. 

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LEGEND ,
Apr 15, 2020 Apr 15, 2020

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Hm, I may need to edit the timeline. Seems like 10.8 may be availble around July/August.

 

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New Here ,
Apr 15, 2020 Apr 15, 2020

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Zid

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