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adobe connect first installation

New Here ,
Oct 07, 2016 Oct 07, 2016

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I've just installed the adobe connect. when i want to configure the server, I take error message. What is problem? (I used Adobe Connect 9.2 and SQL server on another server or local server)

"http://localhost:8510/console" --->

com.macromedia.airspeed.StatusException$InternalError: <status code="internal-error"/>
    at com.macromedia.airspeed.db.DB.getConnection(DB.java:220)
    at com.macromedia.airspeed.Context.getConnection(Context.java:1347)
    at com.macromedia.airspeed.Context.fetchRows(Context.java:1284)
    at com.macromedia.airspeed.Context.fetch(Context.java:1255)
    at com.macromedia.breeze.account.AccountManager.isEnterprise(AccountManager.java:3585)
    at com.adobe.connect.dal.AccountDAL.getDisabledFeatures(AccountDAL.java:460)
    at com.macromedia.airspeed.FeatureManager.updateFeatureSet(FeatureManager.java:187)
    at com.macromedia.airspeed.FeatureManager.isDisabled(FeatureManager.java:91)
    at com.macromedia.airspeed.servlet.HTMLHandler.parseResponseInternal(HTMLHandler.java:629)
    at com.macromedia.airspeed.servlet.Handler.parseResponse(Handler.java:80)
    at com.macromedia.airspeed.servlet.BaseServlet.service(BaseServlet.java:466)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.sql.SQLException: [Macromedia][SQLServer JDBC Driver]Error executing InitializationString. See chained exceptions for details.
    at macromedia.jdbc.sqlserverbase.ddcg.b(Unknown Source)
    at macromedia.jdbc.sqlserverbase.ddcg.a(Unknown Source)
    at macromedia.jdbc.sqlserverbase.ddcf.b(Unknown Source)
    at macromedia.jdbc.sqlserverbase.ddcf.a(Unknown Source)
    at macromedia.jdbc.sqlserverbase.BaseConnection.f(Unknown Source)
    at macromedia.jdbc.sqlserverbase.BaseConnection.a(Unknown Source)
    at macromedia.jdbcx.sqlserverbase.BaseDataSource.getBaseConnection(Unknown Source)
    at macromedia.jdbcx.sqlserverbase.BaseDataSource.getPooledConnection(Unknown Source)
    at macromedia.pool.ConnectionPool.createCachedConnection(Unknown Source)
    at macromedia.pool.ConnectionPool.createCachedConnection(Unknown Source)
    at macromedia.pool.ConnectionPool.enforceMinimum(Unknown Source)
    at macromedia.pool.ConnectionPool.<init>(Unknown Source)
    at macromedia.pool.ConnectionPoolGroup.getConnectionPool(Unknown Source)
    at macromedia.pool.PooledConnectionDataSource.getConnection(Unknown Source)
    at macromedia.pool.PooledConnectionDataSource.getConnection(Unknown Source)
    at com.macromedia.airspeed.db.DB.getJDBCConnection(DB.java:272)
    at com.macromedia.airspeed.db.DBConnection.init(DBConnection.java:121)
    at com.macromedia.airspeed.db.DBConnection.<init>(DBConnection.java:65)
    at com.macromedia.airspeed.db.DB.getConnection(DB.java:209)
    ... 27 more

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correct answers 1 Correct answer

New Here , Oct 19, 2016 Oct 19, 2016

I found the problem. Problem was server name, host name, make it right. The problem was not the SQL connection.  Thanks for your answer.

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LEGEND ,
Oct 07, 2016 Oct 07, 2016

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Based on the error code you listed it looks like it is an error with the server's ability to communicate with the SQL server:

com.macromedia.airspeed.StatusException$InternalError: <status code="internal-error"/>

    at com.macromedia.airspeed.db.DB.getConnection(DB.java:220)

If your SQL server requires an SSL connection you'll need to ensure that you have the server configured for that. Did the connection to the database initialise correctly when you ran the installer?

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New Here ,
Oct 19, 2016 Oct 19, 2016

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LATEST

I found the problem. Problem was server name, host name, make it right. The problem was not the SQL connection.  Thanks for your answer.

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