Adobe Connect - Permissions

Report · Nov 16, 2023

Hi,

I have recently installed Adobe Connect on to one of our staff laptops. I work for a school and we have very strict permissions in effect to prevent staff installing unautorised software, so C drive is restricted. Running the application as an administrator is fine and a local (non-admin) account also works fine. When I try to run the application through a staff network account, I receive an error that says "File not found" (see attached screenshot). I believe this is down to the application trying to access a location that the account doesn't have permissions to.

Other than the installation directory within AppData, which the account has full access to, does anyone know if there is another location that the application read/writes to.

Thanks in advance.

Report · Nov 17, 2023

Is the app needed? Almost all of the meeting functionality is available in the browser version of Connect. That has been a more successful path for users on shared or thin workstations due to where the app needs to be installed not being in a good shared location.