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Adobe Connect Pro Customization

New Here ,
Dec 04, 2009 Dec 04, 2009

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Hello,

I need help to customize my account.

I firts created a trial account and I was able to upload my company´s logo, change colors and so on...

After the trial ended, we really liked the application and decided to buy it. I don´t know exactly what happened during the purchase process, but we couldn´t use the same account, so a new one was created. My problem is, when I login in the new account (trial has now been blokced, but can still be seen) I do not have the option to customize the account anymore! There isn´t such option in the administration tab.

Any idea on why this is happening? How can I customize my account?

thanks!

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New Here ,
Feb 21, 2010 Feb 21, 2010

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I have this problem too ...!  I am waiting answer from adobe

also my service plan section does not work. When I click to it, I get only blank screen

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New Here ,
Mar 12, 2010 Mar 12, 2010

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Hello I have experienced the same thing regarding editing logo. Any ideas? HELP

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