Adobe Connect Recording Not Converting

[amittyg25413]

I'm attempting to make a recording offline as an MP4, but I am not getting the recording summary dialog box that's supposed to pop when the conversion is complete. There is a file in the location where I wanted to save it, but it's just a blank, zero-second recording of nothing. Any idea what's going wrong?

[John T Smith]

Please post the name of the program you use so a Moderator may move this message to that forum
-A program would be Photoshop or After Effects or InDesign or Premiere Pro or ???

[amittyg25413]

It's Adobe Connect that I'm having the issue with. I'm trying to get the MP4 version of an Adobe Connect meeting recording.

[zweigle@clarix.com]

It may just be the browser blocking pop-ups.

Feel free to contact me directly.

Walter Zweigle - Senior Adobe Connect and Captivate Prime Account Manager - Clarix Technologies