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Adobe connects reinstalls everytime

New Here ,
Apr 23, 2020 Apr 23, 2020

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Everytime I open up an invite to an Adobe Connects meeting I am prompted to reinstall Adobe Connects.  Evern though I have previously done this step. Is there a solution for this?

Thanks.

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Desktop application , Meetings

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LEGEND ,
Apr 23, 2020 Apr 23, 2020

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It could be how your browser is handling (or not handling) the call to the Connect Desktop Application. Can you try using a different browser or just launching the Connect App and then putting the room URL in it?

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New Here ,
Apr 24, 2020 Apr 24, 2020

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Thanks I will try that.

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