• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe eSeminar sending broken link: "page does not exist"

New Here ,
Jul 31, 2007 Jul 31, 2007

Copy link to clipboard

Copied

We're having a problem where the links in emails sent by eseminars@adobe.com are not working. Not only aren't they working, but from the perspective of someone trying to participate in a conference, they're failing in an obtuse and unhelpful way.

An example of a URL that failed:

http://www.adobe.com/cfusion/event/index.cfm?event=track&id=992842&loc=en_us

The URL ends up at Adobe's "Page Does Not Exist" screen. Same result regardless of whether the seminar is in progress.

Is the URL malformed? Is Adobe's own site misconfigured? This is with Apple Mail and Safari behind a NAT firewall. MacOS 10.4.

Not sure if this is the best forum, but since Adobe's eSeminars are using Connect Professional, and frustrations with one reflect upon the other, hopefully someone knows what's going on and how to get it fixed.

Views

685

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jul 31, 2007 Jul 31, 2007

Copy link to clipboard

Copied

Hi Linda,

It seems the event id in the URL is wrong. Which event were you trying to attend?

A URL that worked for me is:
http://www.adobe.com/cfusion/event/index.cfm?event=track&id=990440&loc=en_us

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 31, 2007 Jul 31, 2007

Copy link to clipboard

Copied

Your event ID worked, so maybe Adobe is sending out incorrect IDs (and using a generic "page does not exist" page rather than routing to a Connect Professional help page to resolve the problem).

An example of another event where the ID they sent didn't work (for me) is "Adobe Photoshop CS3 and Lightroom - the complete Photography workflow solution". The ID part of that URL was 914631.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jul 31, 2007 Jul 31, 2007

Copy link to clipboard

Copied

LATEST
They must have sent the wrong URL. The event ID for August 14th is 914637; for August 7th it is 914633.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines