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Adobe Flash Player plugin are crashing

New Here ,
Nov 10, 2015 Nov 10, 2015

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Hello,


Thank you for the free trial which we have started.

I have a problem with the webcam because the Adobe Flash Player plugin are crashing. We don’t have this problem in any other applications where we am using webcam.  Even in safe mode in Firefox I have the same problem.

I have tried for several hours to get through to the Adobe Connect  Chat support but so far no luck.

I have done what I could find to solve this problem, including;

https://forums.adobe.com/thread/889577

https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

https://helpx.adobe.com/flash-player.html

https://forums.adobe.com/thread/889577

https://helpx.adobe.com/flash-player/kb/enabling-flash-player-firefox.html

I have done a DxDiag test and it shows that everything is OK.

I hope you will be able to help me out or get Adobe support. We are keep to test Adobe Connect and if it is working for us we will start a subscription and later on also a subscription for the Adobe Webinar.

Thank you and best regards,

Finn

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