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Adobe pdf not showing as Completed when opened and scrolled through

Explorer ,
Feb 11, 2014 Feb 11, 2014

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We have a curriculum with 3 courses included. One is a pdf file that we want the trainees to open and scroll through. Something has changed as we do not get a completion status on the course when users open and scroll through. We are on an on-premise deployment. Connect version 9.1. This came from a Word 2010 document converted to pdf. The Acrobat version displaying is 11.00.06. Any suggestions on how to get around this?

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LEGEND ,
Feb 11, 2014 Feb 11, 2014

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Try re-uploading the PDF and then updating the course. Sometimes the conversion doesn't take and the tracking doesn't apply correctly to a PDF.

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