• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Presenter 11.1 suddenly died

New Here ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

Adobe Presenter 11.1.5 Build 68 not working after Jan 12, 2021. After Adobe blocked all Flash contents on Jan 12, 2021, many functions in Adobe Presenter failed to load. For some reason, Presenter treats imported videos as Flash and blocked them with a flash icon display and link to the end of life page. The Themes are also inaccessible. I contacted support at Adobe on Jan 12. The tech could not figure it out and wanted to email me back. I am still waiting for a response.

 

 

Views

189

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

You need to go here for Presenter help https://www.adobe.com/products/presenter-video-express.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

Unfortunately, the end of Flash has caused unforeseen problems for many.  However, most problems are resolved by upgrading to the latest product versions.

 

I'm moving this question to Captivate because Presenter is part of e-learning suite.  But I suspect the experts there will tell you to keep working with Adobe technical support since you already have an open case with them. 

 

Good luck! 🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

@NancyThanks for the move, but Presenter experts are.... in the Connect forum. I never met a Presenter expert in the Captivate forum.

I will move this question to Connect.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

@Lilybiri 

Thanks.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

LATEST

Not to be a downer, but I think some of Presenter's functions are dead at this point. Maybe the Captivate team will find some cycles to look at it again, but we'll just have to wait and see. 

Things that won't work are anything that used Flash. My initial list of functions are:

 

  • Theme editor preview (you can still edit the theme, but you will need to publish to see the changes)
  • Interactions
  • MP4 videos (may work once publishing as HTML, but in PPT it previews the videos in a SWF player)
  • Publishing as SWF

 

There may be more, but unless a new version of Presenter is released, these functions are limited or gone.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines