adobe seminar fiasco

[Ebbey]

This is an email from adobe regarding their screw ups's

Due to technical difficulties beyond our control, we need to reschedule today's e-seminar "Best Practices for Developing Flash Applications". We will send you an update with the new date and time.

We apologize for the inconvenience.

****************************************
My response:

This is totally unacceptable. This is the second time in the last two weeks that I have had to reschedule these meetings. I am a project leader in my firm. It took me a while to get people interested in these seminars. Most of them being flash programmers.

Now because of your fiasco, I have lost face in my agency. How can two screw-up take place right next to each other? You don’t tell me that the meeting is cancelled 5 minutes before it starts. I am an average programmer. I do understand that things don’t normally work as they should. But in the process I will not screw my client. I would at least inform them a few hours or a day early saying that, we are rescheduling the meeting. Giving them time to understand and provide time for contingensies.

Say you lost electricity the last time. But don’t tell me that you keep loosing electricity every time you have a seminar. I was hoping to loop my company and clients to breeze. looks like you dont have much of a testimony to share.

Can you add a monetary value for my loss? I need an explanation...

If I dont get an reasonable explanation, I am painting this across different tech forums.

This is totally unprofessional.

[kyle_christie]

Hi Ebbey,

You had any word back from adobe regarding this. As you say not very professional from there part.

Are you currently using Breeze or are you evaluating it at the moment?

[jonturkle]

That would be the third aborted or failed Breee seminar I have tried to attend in the last month. "Pathetic" would be my word. Is this what we are to expect from the "big" Adobe takeover?

[Newsgroup_User]

Hi Ebbey:

Did you hear back from anyone? If not, as an employee of Adobe, I
would like to offer to follow-up internally and see what I can uncover
on your behalf. As far as I know, there were no reported system
outages on Wednesday, August 30th. Since I don't know the seminar you
mention specifically, I can't say what may have been the cause. If you
can let me know the name of the person who was scheduled to give the
seminar or the name of the person who sent the email, I'll contact
them directly to see what occurred here and follow up with you on what
I'm able to find out.

Hope this helps!

Jeff Von Ward
Breeze Product Support Manager
Adobe Systems, Inc.

On Wed, 30 Aug 2006 19:01:40 +0000 (UTC), "Ebbey" <emathew@arn.com>
wrote:

>This is an email from adobe regarding their screw ups's
>
> Due to technical difficulties beyond our control, we need to reschedule
>today's e-seminar "Best Practices for Developing Flash Applications". We will
>send you an update with the new date and time.
>
> We apologize for the inconvenience.
>
> ****************************************
> My response:
>
> This is totally unacceptable. This is the second time in the last two weeks
>that I have had to reschedule these meetings. I am a project leader in my firm.
>It took me a while to get people interested in these seminars. Most of them
>being flash programmers.
>
> Now because of your fiasco, I have lost face in my agency. How can two
>screw-up take place right next to each other? You don?t tell me that the
>meeting is cancelled 5 minutes before it starts. I am an average programmer. I
>do understand that things don?t normally work as they should. But in the
>process I will not screw my client. I would at least inform them a few hours or
>a day early saying that, we are rescheduling the meeting. Giving them time to
>understand and provide time for contingensies.
>
> Say you lost electricity the last time. But don?t tell me that you keep
>loosing electricity every time you have a seminar. I was hoping to loop my
>company and clients to breeze. looks like you dont have much of a testimony to
>share.
>
> Can you add a monetary value for my loss? I need an explanation...