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Buffering sign while Screenshare

New Here ,
Jun 22, 2021 Jun 22, 2021

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Hi @Deleted User,

we regularly download the recordings of our adobe connect sessions. as soon as a screenshare is involved, you can constantly see a "buffering sign" in the recording. Can anyone help with that or knows why this keeps happening?

Thank you in advance,
Esra

 

Esra5FB7_0-1624375821193.png

 

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Desktop application , Training

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correct answers 1 Correct answer

New Here , Jun 22, 2021 Jun 22, 2021

Hi Esra,

 I have experienced this too, If I click on the pause button a few times at the very beginning of processing the offline recording, right when the screen is being shared, I can usually get it to disappear and not have it on the offline recording.

I hope this helps you.

Thanks,

Jim

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New Here ,
Jun 22, 2021 Jun 22, 2021

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Hi Esra,

 I have experienced this too, If I click on the pause button a few times at the very beginning of processing the offline recording, right when the screen is being shared, I can usually get it to disappear and not have it on the offline recording.

I hope this helps you.

Thanks,

Jim

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New Here ,
Jun 23, 2021 Jun 23, 2021

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Hi @Jim Drane2,

wow thanks for your quick reply.
Your advice really helped us - it works now without the buffering!
Thanks a lot.

Best regards,

Esra

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New Here ,
Jun 25, 2021 Jun 25, 2021

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I am glad I was able to help.

 

Adobe Connect~Is this on the list of bugs to get resolved in the next release?

Thanks,

Jim

 

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