Buffering sign while Screenshare

[Esra5FB7]

Hi @Deleted User,

we regularly download the recordings of our adobe connect sessions. as soon as a screenshare is involved, you can constantly see a "buffering sign" in the recording. Can anyone help with that or knows why this keeps happening?

Thank you in advance,
Esra

[Jim Drane2 · Accepted solution]

Hi Esra,

 I have experienced this too, If I click on the pause button a few times at the very beginning of processing the offline recording, right when the screen is being shared, I can usually get it to disappear and not have it on the offline recording.

I hope this helps you.

Thanks,

Jim

[Esra5FB7]

Hi @Jim Drane2,

wow thanks for your quick reply.
Your advice really helped us - it works now without the buffering!
Thanks a lot.

Best regards,

Esra

[Jim Drane2]

I am glad I was able to help.

Adobe Connect~Is this on the list of bugs to get resolved in the next release?

Thanks,

Jim