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When a participant attends a abobe connect meeting, can the host remote controls or take over the participants PC?
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Only if the participant is given the ability to share their screen, and then accepts the host's request to share control.
There is no automatic takeover option.
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Can anyone detail how to do so?
I just started my adobe connect trial today.
I invited my client to an adobe connect meeting tonight at 6, at which point I would like to take over control of my client's computer and do some things for him. poked around online today, but I can't seem to find a how-to for accomplishing this. Any help would be greatly appreciated. Thanks in advance!
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When you client is sharing their screen you will see a "Request Control" button on the top right of the share pod. Click that and then they need to approve your request. Then you will have shared control of their computer.
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Yes, but I'm wondering how to get to that point.
Client is COMPLETELY NOT computer saavy, unfortunately - Plus I've never done this before.
I have set up the meeting with me as the host and also selected "auto-promote participants to presenters". I figured that might be a good starting point.
How do I get the participant (now a presenter) to share HIS screen?
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In the middle of the Share pod is a button for "Share My Screen". Have them select that button and then share their desktop. They may need to install the add-in, but that should only take a couple seconds. Then they will need to click the button again.
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Concise steps, Jorma!
clevelanddesign: You may want to remember these screenshots or bookmark these steps for later reference.
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This is ture say Jorma Jennings