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cannot connect to meeting using windows xp; have version 11.2 flash player but keeps asking me to install it.

Guest
Dec 16, 2014 Dec 16, 2014

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Since the latest update to Flash Player last week, my adobeconnect will not allow connection to a meeting, message says I need to install version 11.2 (npapi 16.0.0.235) for firefox. I have already downloaded and installed it, this is evident from Advanced tab of Adobe in control panel. How to fix this?  I have also installed the latest flash player 9 debugger for firefox but this is not helping me.

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Enthusiast ,
May 05, 2015 May 05, 2015

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I have the same problem on a Macintosh running OS 10.9.5. Connect keeps asking m to install Flash, no matter if I use Safari, Firefox or Chrome.

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LEGEND ,
May 06, 2015 May 06, 2015

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teachbit‌ Try this workflow to see if it gets Flash Player working: Uninstall Flash Player | Mac OS Reinstall Flash Player and share the results.

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Enthusiast ,
May 08, 2015 May 08, 2015

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I uninstalled Flash and reinstalled it, but have still the same problem. I am on MacOS 10.9.5 I cannot neither attend a actual connect meeting nor see the recorded ones...

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LEGEND ,
May 08, 2015 May 08, 2015

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When you go to the meeting test page, what do your results say? You can test on my server here, Test Meeting Connection, or replace the server URL (realeyesconnnect.adobeconnect.com) with your server URL and see if the results are the same or different. Share the results and we can see if there is something else that comes up as a red flag.

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Enthusiast ,
May 09, 2015 May 09, 2015

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Wonderful, finally it works. The Connect Add-On was not installed after my re-installation of the Flash Player. Thank you so much. kind regards

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