Cannot turn off List in Training Catalog for Learner Self-Enrollment

Report · Nov 20, 2013

We have on-premise test and prod Connect instance. We are on version, package=9.1.1.5.20130924.1215873

I have several Training Curriculum that I have listed in the Training Catalog for Leaners to Self-Enroll. I want to turn these off now since they are completed and just take up space in the training catalog. When I attempt to uncheck the "List in Training Catalog for Learn Self-enrollment" box and then click on Save, I get a message: Request not Processed. The system was unable to process your request.

I can do this in our Test Connect instance with no issues. I checked permissions for both instances and they look the same for the training catalog.

Any suggestions, why this does not work in our production instance?

Report · Nov 20, 2013

You may want to look at the server error or debug logs and see if something stands out. Otherwise, I would have Platinum Support look at the server and see if they can identify what may be causing the issue.