Copy link to clipboard
Copied
When i login at http://admin.emea.acrobat.com/ i see an empty service plan page:
https://service.acrobat.com/cfusion/bots/serviceplan/index.cfm
How i can change my service plan ?
Copy link to clipboard
Copied
I have the same problem. Anyone able to help fix this prob?
Thks in advance.
Copy link to clipboard
Copied
I believe that this page is only available if you have an account purchased through adobe.com. If you purchased your account through a reseller, then you need to go back to your reseller to make changes to your licensing.
Copy link to clipboard
Copied
Hi, Jorma.
thanks for replying.
To be honest I bought it via Adobe website. No intermediate or reseller was involved. Still wondering why I cannot access my service plan page...
Thanks for your help anyway.
Copy link to clipboard
Copied
Hm, I don't know. I've never actually seen that page work, but I've never had an account purchased through adobe.com to play with.
I'd reach out to Adobe Support with your needs, and see if they have an answer about that page's functionality:
http://www.adobe.com/support/connect/connecthostedsupport.html