Connect 9 - Web Links pod auto amends url (%20)

[E_slinger]

Hello All,

I wanted to ask you all about the web links pod...I have never been able to get it to work right. Today I noticed an interesting thing:

When I added the url to the pod it when in as expected (here is an example):

https://xxxxxxxxxxxx.xxxxxxx.com/SE/?SID=SV_dd0KY467FPN1Dx3

- This is a link to a survey, that I activated and tested prior to adding it to the pod. It worked just fine and popped in the browser like it supposed to.

     (Note:I have altered the front half of the URL (x) to keep it my survey clear of extra hits)

Here is the strange part...when I put in the web link pod...select it by clicking the title, and then click browse to pop it for the participants...this happens:

https://xxxxxxxxxxxx.xxxxxxx.com/SE/?SID=SV_dd0KY467FPN1Dx3%20

The %20 is auto added and that causes my URL to become invalid.

Thoughts on this??

(as a work around, I simply added the correct URL to a chat pod, then cut and pasted it into a note pod. That will activate the link and the users can access the link that way...but I would like to figure out what I am doing wrong.)

Thank you,

E_slinger

[Jorma_at_CoSo · Accepted solution]

The %20 represents a space. Make sure you don't have a space at the end of the URL you place in the Weblinks pod.

[E_slinger]

Hello,

Ha! - That is what I thought...so I went to the pod, and deleted it. My mistake was that I did not delete the entire link entry...so my update to the URL did not stick.

Once I deleted the entire thing (title/URL) from the pod, and re-added it...it works like I expected.

Thank you!

While we are on the subject...do you have any idea why the pop works for some browsers but not all? - Ocassionally I have users tell me that they "don't get the pop up" - Thoughts?

[Jorma_at_CoSo]

That is solely based on the pop-up blocker that may be on the attendees' computers. There isn't much you can do to control the attendee's environment.

[E_slinger]

Ok.

Thank you for your time and assistance.