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Does anybody else use the Connect API for Connect Pro Hosted?
Our API access has been down for 19 hours now - I have multiple tickets opened with no response.
-Adam
Update 4/15: Working on 48 Hours now. It seems to me that a hosted service that stays down for days at a time may not be such a good deal.
Update 4/16: 3 days of unavailability for a hosted product is unacceptable - by any measure. Is there any truth the rumors I heard that Adobe is on a company shutdown this week forcing most employees to take mandatory vacations? If so, this seems like a stupid idea now doesn't it?
Update 4/19: After a 6 day downtime, we were able to get the problem fixed by hunting down an email address from the last time we had a major outage. Our ticket in the support system still sits, unanswered, for 6 days. In what world is acceptable for an unplanned outage to last 6 days?
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I am somewhat new to the whole api / xml parade. I type the calls manually to be able to set items outside of a curriculum to be prerequisites for a particular item inside of a curriculum.
Now, all of a sudden, it's not working as expected. When I rebooted just to check now if I do an "sco-info" call it says resource not found?!
Does this mean the api is down?
What are the obvious symptoms that it's down?