I beleive I already have the answer, but wanted to confirm that my presenters need to use the Adobe Connect app vs web browser...correct?
I'm seeing that, if they do not, they'll not have video functionality and such unless they are in the app. I'm trying to determine a best practice in providing them instructions ahead of the meeting.
Currently (Connect 10.6.2a) the HTML application is for Participants only and does not allow for most Presenter level functions like sharing live video. So, if those functions are important to your use case then the App is the correct solution.
That said, this will change with Connect 11, where most Host and Presenter functions will be available in the browser based HTML version of Connect. The App will still be required for screen sharing and may provide a better audio/video experience, but for your ask, it won't be required. The good news is that you should only need to wait till Septemeber!
I seem to still have people experiencing problems sharing their video now that we're on Connect 11. One recent was using Edge and on a Dell laptop. Any guidance to help troubleshoot? Seems to be random.