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Connect Recording Customization

New Here ,
Mar 09, 2012 Mar 09, 2012

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Hi,

I have couple of questions regarding viewing and customizing the recording.

#1. It is possible to disable sharing of documents in the recording? Right now it allows who ever is viewing the recording to download files when the "File Download" pod is open.

#2. The Events Index (the little arrow on the left of the screen) hovers over the existing presentation. Is there a way to dock it to the recording? So that its always available and the rest of the screen shifts to the right so that the events inder is not covering any of the existing pods? or is it possible to change the location of the arrow. i.e., instead of on the left, have it on the right?

Thanks for any input.

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LEGEND ,
Mar 09, 2012 Mar 09, 2012

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#1 Yes. The easiest method is to either change the permissions on the object in the Files pod, so it is not available to the viewers, or remove it from the server, as it will then not be available for download. You could look at making modifications to the recording source files, but it would probably be more work.

#2 No.

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New Here ,
Mar 09, 2012 Mar 09, 2012

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Thanks for the tips Jorma,

However I am unable to reach the permissions in the Files pod. How do I get to them? You mentioned to remove it from the server, how do you do that? We tried deleting the files from the server, while the live session no longer shows the files, the recorded session does.

Also, we would ideally like to leave the recorded sessions on Adobe servers itself.

Btw...I do not have access to the administration tab.

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LEGEND ,
Mar 09, 2012 Mar 09, 2012

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The fix has to do with the files that were offered for download, not the pod in the recording. You can remove them by locating the files, either in the Uploaded Content section of the Meeting room on the server, or in the Content Library. If the files are in the Uploaded Content section, then you can either delete them or move them to the Content Library (if you have permissions to do so). Objects in the Content Library can have their permissions adjusted to allow public access, or private access which requires username and password credentials to access.

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New Here ,
Mar 09, 2012 Mar 09, 2012

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I located them under Uploaded Content under the meeting information and deleted all the files. There were none under Content Library (atleast with the same name)

However, I am sorry to say that the files are still downloadable from the recording.

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LEGEND ,
Mar 09, 2012 Mar 09, 2012

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You could be dealing with a cache issue. Try launching the recording in another browser or after clearning your browswer cache.

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New Here ,
Mar 09, 2012 Mar 09, 2012

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Nope, no luck. Could it be the other way around with Server Cache?

We tried different browsers and different computers.

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LEGEND ,
Mar 09, 2012 Mar 09, 2012

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It could be... The recording should just be calling to the object on the server, so it shouldn't be part of the recording files. I'd close the recording and not access it for ~15 and then see if it no longer allows you to access the files.

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New Here ,
Mar 12, 2012 Mar 12, 2012

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Jorma, Thanks for your continued support. But, I am afraid to report that even after a weekend, the files are still available for download in the recording.

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