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Connecting Issue

New Here ,
Oct 14, 2020 Oct 14, 2020

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I have the following issue trying to enter my own meeting room as a trainer:

 

The user limit for this user has been exceeded

 

Please help

 

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LEGEND ,
Oct 16, 2020 Oct 16, 2020

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Hard to nail down without knowing what licensing you have on your account, but if I had to take a shot in the dark you are either on a trial account and picked Virtual Classrom or Webinar trial or you purchased a Webinar Manager XXX license and are trying to use a Meeting room, which will have a seating capacity of 1.

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