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connectpro://<server-dns>/<meetingroom> does not work with adobe-connect-desktop application

New Here ,
Jul 23, 2018 Jul 23, 2018

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Trying to use adobe connect with a given meeting room:

https://<server-dns>/<meetingroom>

this opened in browser leads to:

https://<server-dns>/<meetingroom>?launcher=false

The meeting is started within the browser. If I try:

https://<server-dns>/<meetingroom>?launcher=true

this is rewritten to:

https://<server-dns>/<meetingroom>?launcher=false

and the meeting is again started within the browser. If I follow instructions given to make the browser use the external application, the url-part "?launcher=false" seems to overwrite what is configured within the local system.

Trying to enter the meeting url

https://<server-dns>/<meetingroom>

into adobe-connect directly leads to: wrong url. Use a correct url.

Trying with url

<server-dns>/<meetingroom>

into adobe-connect directly leads to: wrong url. Use a correct url.

Trying with url

connectpro://<server-dns>/<meetingroom>

into adobe-connect directly leads to an empty, white adobe connect window. Nothing further happens.

What would be the correct url to use starting adobe connect directly using

"C:\Users\sct-muc.BFS\AppData\Roaming\Adobe\Connect\connect.exe" "connectpro://<server-dns>/<meetingroom>"

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LEGEND ,
Jul 23, 2018 Jul 23, 2018

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There seems to be information missing from your post, as we can't see what your your issues are.

Using the connectpro:// portion of the URL used to be the trick for forcing the mobile app. I don't know if this still works or not, maybe someone else can chime in about that. In my experience, just using the standard https:// and then your Connect URL works just fine.

Adding ?launcher=false to the room URL just tells Connect to not call to the desktop application.

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New Here ,
Jul 23, 2018 Jul 23, 2018

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Yes, there is information missing:

This line is missing, as it is marked with "no html"

As soon as you mark some text as "no html" this text seems to vanish from output. I've marked some text above -- and it is not shown any more!

entering into url field of adobe connect application (PC):

https://<server>/<meetingroom> -> wrong url. Use a correct url.

<server>/<meetingroom> -> wrong url. Use a correct url.

connectpro://<server>/<meetingroom> -> adobe connect shows white background, nothing more happens.

using any browser:

https://<server>/<meetingroom> -> rewriten to https://<server>/<meetingroom>?launcer=false -> starts inside browser

https://<server>/<meetingroom>?launcher=true -> rewritten to https://<server>/<meetingroom>?launcher=false -> starts inside browser

as far as I could dig into it it seems impossible to start the application since the server seems to respond with "?launcher=false" added, if it is missing and "?launcher=true" changed to "?launcher=false" if it "?launcher=" exists (anything after "?launcher=" is replaced by "false". So: how is the url constructed from https://<server>/<meetingroom> to be accepted by adobe connect application for any meeting?

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LEGEND ,
Jul 23, 2018 Jul 23, 2018

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Ok, here is a valid URL for a room https://elpis.adobeconnect.com/openroom/​ If you are getting errors about the URL being invalid, please double check that you have the URL correct.

You should land on the login page and be able to enter your name in the guest field and have the room open.

If the room opens with ?launcher=false at the end, then Connect didn't detect the App on your computer. If you manually put it there, then you are just telling Connect to not look for the App. Either way it then launches the meeting in your browser using the Flash Player. Depending on your browser you may need to allow the Flash content to run.

There is no other variant of the launcher=false call. If you want to force the App installation or to check for the app you can use the call ?lightning=true instead.

Don't use the connectpro:// call as it only ever applied to mobile devices and has no use on a desktop computer.

If you don't already have the app installed, it can be installed from here Adobe Connect Downloads and Updates​. With the App installed, it should auto launch when joining a Connect room.

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