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Disconnected when host video appears

Explorer ,
Apr 20, 2021 Apr 20, 2021

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Since the most recent update, I've noticed that disconnections happen on the client's end when a co-host's video appears during the streaming session.

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Desktop application

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New Here ,
Apr 27, 2021 Apr 27, 2021

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Hi,

 

I haven't experienced this, but a participant could not see my screen share when they could view other layouts.  

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Explorer ,
Apr 27, 2021 Apr 27, 2021

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It seems like Adobe Connect has a lot of issues, but they are never resolved, users end up moving to different platforms. In the future, try switching from the app/software version to the browser version or vice-versa depending on how your participants are logging on.

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