Copy link to clipboard
Copied
I made a mistake by deletting a recording instead other, I need to recover this file but i cannot find it, can you help me with this issue?
Copy link to clipboard
Copied
Once it is deleted, it is gone. So, don't expect to find it.
However, if you are on a licensed deployment, you can see if your server admin can go and find it in a back up of the files. If you are hosted with Adobe, you can call support and see if they have a method for recovering it, 800-945-9120.
Copy link to clipboard
Copied
Hi,
We have a adobe connect hosted in our campus, one of my collegues deleted a recorded file, and we dont have a back up of the Adobe connect. Can you please help me in this regard. Please help me !!!
Regards
Upender
Copy link to clipboard
Copied
If your campus doesn't have a back up of the Connect system, then there is not much that can be done. Once an object is delete, it is purged from the system.
Copy link to clipboard
Copied
If you deleted a recording. Impossible to recover
Saludos cordiales
Andrés Garrido