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Downloading Training PDF Content

New Here ,
Nov 23, 2020 Nov 23, 2020

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I was wondering if people had had this issue and if they had a workaround.

Prior to Adobe Connect 11, I had my trainings set up to be video, quiz, certificate, and a folder with the slides and any other resources mentioned as PDFs. Participants were able to download or print the PDFs. Now they're not able to do anything but view the content.

Is this the same for everyone? And again, does anyone have a way to make these things downloadable/printable?

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LEGEND ,
Nov 24, 2020 Nov 24, 2020

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Adobe had to change the way PDFs were changed with the shift to HTML. The option to download the PDF is no longer there. You will need to provide the download link to have users download the PDF as things stand. 

Discussed here: https://www.connectusers.com/forums/viewtopic.php?pid=49459#p49459 

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New Here ,
Nov 24, 2020 Nov 24, 2020

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Thank you for your reply.

 

I tried to do this in my testing course. I added the link as an "external training" and when I clicked the link from the participate view it was a white screen with the text: com.macromedia.airspeed.ActionResponse@f7ddbc6

 

I tested and my coworker tested it and got the same message. Should I be adding it to the course in a different way?

 

I did make it a public file before adding the link to the course.

 

Thanks again!

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LEGEND ,
Nov 24, 2020 Nov 24, 2020

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Not sure, verify that the link works outside of the course. If it does work then it may be something with how the Course changes the link. 

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