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error in downloading adobe connect application for desktop

New Here ,
Feb 19, 2021 Feb 19, 2021

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HI! I have my online classes from the upcoming monday, but I didn't manage to install Adobe Connect application for desktop. An error occurs regularly. Here is an error log:

 

Connect App Setup

OS Version : 6.0 (6000) (0.0)
Total Memory : 2786668 KB
Core Count : 2 :: Arch : 0
Could not download the payload

 

 

I use windows 7 32 bit

How can I solve the problem?

Please respond urgently!

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Desktop application

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LEGEND ,
Feb 19, 2021 Feb 19, 2021

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The new App is 64 bit only. You can continue to use the old App, https://www.adobe.com/go/Connectsetup, so long as the Classic mode is supported. After support for it goes away, you will need to either join through your browser or upgrade to a 64 bit computer/OS.

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New Here ,
Feb 19, 2021 Feb 19, 2021

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Could you please give me the right link to the old version for Adobe connect 32bit, The link you provided isn't working. and I tried downloading 32bit software from the official site (https://helpx.adobe.com/in/adobe-connect/connect-downloads-updates.html)

 

but it's still not working!!!

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