error message on reading device saying error dialog user not activated

[Guest]

error message on reading device saying     error dialog  user not activated.  unable to open book to read

[Jorma_at_CoSo]

Which Adobe application are you using? Can you give any more details on what is causing the problem?

[Guest]

I had Adobe upgraded to from 1.2. to 4.1 on my Glow Light Nock at Barnes and Noble yesterday. I use a  MacBook Pro 2011 upgraded to 10.10.1. I have never had a problem download a book from the library to my nook in the past. By the time I get this issue resolved, my 2 week book will be overdue and my book club discussion 1/21. I have been to the genius bar at Apple store--not their problem. Two trips to B&N and

the tech guy said he could fix the problem on a PC but not a Mac. It is not a Mac or Nook world.

[Jorma_at_CoSo]

Jorma@RealEyes wrote:

Which Adobe application are you using? Can you give any more details on what is causing the problem?