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Below is the message, any time I try to edit an event template or email template. Mac OSX 10.9.2, Safari 7.0.3 Savvy user. Have edited events and templates many times before. PLEASE check on this one and reply.
org.apache.sling.api.scripting.ScriptEvaluationException: javax.servlet.ServletException: javax.servlet.jsp.JspException: Error while executing script head.jsp
Page | = | /content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing | |
Resource Path | = | /content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing/jcr:content | |
Cell | = | eventlandingpage | |
Cell Search Path | = | eventlandingpage|page | |
Component Path | = | /apps/connect/components/eventlandingpage |
0 (2014-04-29 08:39:00) TIMER_START{Request Processing} 0 (2014-04-29 08:39:00) COMMENT timer_end format is {<elapsed msec>,<timer name>} <optional message> 0 (2014-04-29 08:39:00) LOG Method=GET, PathInfo=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing.html 0 (2014-04-29 08:39:00) TIMER_START{ResourceResolution} 0 (2014-04-29 08:39:00) TIMER_END{0,ResourceResolution} URI=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing.html resolves to Resource=JcrNodeResource, type=cq:Page, superType=null, path=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing 0 (2014-04-29 08:39:00) LOG Resource Path Info: SlingRequestPathInfo: path='/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing', selectorString='null', extension='html', suffix='null' 0 (2014-04-29 08:39:00) TIMER_START{ServletResolution} 0 (2014-04-29 08:39:00) TIMER_START{resolveServlet(JcrNodeResource, type=cq:Page, superType=null, path=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing)} 0 (2014-04-29 08:39:00) TIMER_END{0,resolveServlet(JcrNodeResource, type=cq:Page, superType=null, path=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing)} Using servlet /libs/foundation/components/primary/cq/Page/Page.jsp 0 (2014-04-29 08:39:00) TIMER_END{0,ServletResolution} URI=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing.html handled by Servlet=/libs/foundation/components/primary/cq/Page/Page.jsp 0 (2014-04-29 08:39:00) LOG Applying Requestfilters 0 (2014-04-29 08:39:00) LOG Calling filter: org.apache.sling.bgservlets.impl.BackgroundServletStarterFilter 0 (2014-04-29 08:39:00) LOG Calling filter: org.apache.sling.rewriter.impl.RewriterFilter 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.core.impl.WCMRequestFilter 0 (2014-04-29 08:39:00) LOG Calling filter: org.apache.sling.i18n.impl.I18NFilter 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.theme.impl.ThemeResolverFilter 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet 0 (2014-04-29 08:39:00) LOG Calling filter: org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter 0 (2014-04-29 08:39:00) LOG RedirectFilter did not redirect (MobileUtil.isMobileResource() returns false) 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.core.impl.warp.TimeWarpFilter 0 (2014-04-29 08:39:00) LOG Applying Componentfilters 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.core.impl.WCMComponentFilter 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.core.impl.WCMDebugFilter 0 (2014-04-29 08:39:00) TIMER_START{/libs/foundation/components/primary/cq/Page/Page.jsp#0} 0 (2014-04-29 08:39:00) LOG Including resource JcrNodeResource, type=connect/components/eventlandingpage, superType=null, path=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing/jcr:content (SlingRequestPathInfo: path='/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing/jcr:content', selectorString='null', extension='html', suffix='null') 0 (2014-04-29 08:39:00) TIMER_START{resolveServlet(JcrNodeResource, type=connect/components/eventlandingpage, superType=null, path=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing/jcr:content)} 0 (2014-04-29 08:39:00) TIMER_END{0,resolveServlet(JcrNodeResource, type=connect/components/eventlandingpage, superType=null, path=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing/jcr:content)} Using servlet /libs/foundation/components/page/page.jsp 0 (2014-04-29 08:39:00) LOG Applying Includefilters 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.core.impl.WCMComponentFilter 0 (2014-04-29 08:39:00) LOG Calling filter: com.day.cq.wcm.core.impl.WCMDebugFilter 0 (2014-04-29 08:39:00) TIMER_START{/libs/foundation/components/page/page.jsp#1} 0 (2014-04-29 08:39:00) LOG Including script head.jsp for path=/content/connect/c1/1116418017/en/events/event/shared/1127345348/event_landing/jcr:content, type=connect/components/eventlandingpage: /apps/connect/components/page/head.jsp 0 (2014-04-29 08:39:00) TIMER_START{/apps/connect/components/page/head.jsp} 0 (2014-04-29 08:39:00) LOG SCRIPT ERROR: javax.servlet.ServletException: java.lang.Exception: unable to initialize connect properties 0 (2014-04-29 08:39:00) LOG SCRIPT ERROR: javax.servlet.ServletException: javax.servlet.jsp.JspException: Error while executing script head.jsp 0 (2014-04-29 08:39:00) TIMER_END{0,/libs/foundation/components/page/page.jsp#1} 0 (2014-04-29 08:39:00) LOG Found processor for post processing ProcessorConfiguration: {contentTypes=[text/html],order=-1, active=true, valid=true, processErrorResponse=true, pipeline=(generator=Config(type=htmlparser, config={}), transformers=(Config(type=linkchecker, config={}), Config(type=mobile, config=org.apache.sling.jcr.resource.JcrPropertyMap@7ece69cc), Config(type=mobiledebug, config=org.apache.sling.jcr.resource.JcrPropertyMap@2184111e), Config(type=contentsync, config=org.apache.sling.jcr.resource.JcrPropertyMap@657fd9c2), serializer=Config(type=htmlwriter, config={}))} 0 (2014-04-29 08:39:00) TIMER_END{0,Request Processing} Dumping SlingRequestProgressTracker Entries
org.apache.sling.api.scripting.ScriptEvaluationException: javax.servlet.ServletException: javax.servlet.jsp.JspException: Error while executing script head.jsp at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:385) at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:170) at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:456) at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:500) at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:45) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:64) at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilterWithErrorHandling(WCMDebugFilter.java:183) at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:150) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:219) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:257) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.dispatchRequest(SlingRequestProcessorImpl.java:297) at org.apache.sling.engine.impl.request.SlingRequestDispatcher.dispatch(SlingRequestDispatcher.java:216) at org.apache.sling.engine.impl.request.SlingRequestDispatcher.include(SlingRequestDispatcher.java:103) at com.day.cq.wcm.core.impl.WCMComponentFilter$ForwardRequestDispatcher.include(WCMComponentFilter.java:381) at org.apache.jsp.libs.foundation.components.primary.cq.Page.Page_jsp._jspService(Page_jsp.java:106) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:420) at org.apache.sling.scripting.jsp.JspServletWrapperAdapter.service(JspServletWrapperAdapter.java:59) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:233) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:85) at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:453) at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:358) at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:170) at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:456) at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:500) at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:45) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:64) at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:147) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:308) at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:141) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:257) at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:64) at com.day.cq.wcm.core.impl.warp.TimeWarpFilter.doFilter(TimeWarpFilter.java:106) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:296) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:59) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:220) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at com.day.cq.theme.impl.ThemeResolverFilter.doFilter(ThemeResolverFilter.java:76) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:117) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:89) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:83) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at org.apache.sling.bgservlets.impl.BackgroundServletStarterFilter.doFilter(BackgroundServletStarterFilter.java:135) at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:60) at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processRequest(SlingRequestProcessorImpl.java:153) at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:206) at org.apache.felix.http.base.internal.handler.ServletHandler.doHandle(ServletHandler.java:96) at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:79) at org.apache.felix.http.base.internal.dispatch.ServletPipeline.handle(ServletPipeline.java:42) at org.apache.felix.http.base.internal.dispatch.InvocationFilterChain.doFilter(InvocationFilterChain.java:49) at org.apache.felix.http.base.internal.dispatch.HttpFilterChain.doFilter(HttpFilterChain.java:33) at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:117) at org.apache.felix.http.base.internal.handler.FilterHandler.doHandle(FilterHandler.java:88) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:76) at org.apache.felix.http.base.internal.dispatch.InvocationFilterChain.doFilter(InvocationFilterChain.java:47) at org.apache.felix.http.base.internal.dispatch.HttpFilterChain.doFilter(HttpFilterChain.java:33) at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:179) at org.apache.felix.http.base.internal.handler.FilterHandler.doHandle(FilterHandler.java:88) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:76) at org.apache.felix.http.base.internal.dispatch.InvocationFilterChain.doFilter(InvocationFilterChain.java:47) at org.apache.felix.http.base.internal.dispatch.HttpFilterChain.doFilter(HttpFilterChain.java:33) at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:238) at org.apache.felix.http.base.internal.handler.FilterHandler.doHandle(FilterHandler.java:88) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:76) at org.apache.felix.http.base.internal.dispatch.InvocationFilterChain.doFilter(InvocationFilterChain.java:47) at org.apache.felix.http.base.internal.dispatch.HttpFilterChain.doFilter(HttpFilterChain.java:33) at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:75) at org.apache.felix.http.base.internal.handler.FilterHandler.doHandle(FilterHandler.java:88) at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:76) at org.apache.felix.http.base.internal.dispatch.InvocationFilterChain.doFilter(InvocationFilterChain.java:47) at org.apache.felix.http.base.internal.dispatch.HttpFilterChain.doFilter(HttpFilterChain.java:33) at org.apache.felix.http.base.internal.dispatch.FilterPipeline.dispatch(FilterPipeline.java:48) at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:39) at org.apache.felix.http.base.internal.DispatcherServlet.service(DispatcherServlet.java:67) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at com.day.j2ee.servletengine.ServletRuntimeEnvironment.service(ServletRuntimeEnvironment.java:250) at com.day.j2ee.servletengine.RequestDispatcherImpl.doFilter(RequestDispatcherImpl.java:315) at com.day.j2ee.servletengine.RequestDispatcherImpl.service(RequestDispatcherImpl.java:334) at com.day.j2ee.servletengine.RequestDispatcherImpl.service(RequestDispatcherImpl.java:377) at com.day.j2ee.servletengine.ServletHandlerImpl.process(ServletHandlerImpl.java:351) at com.day.j2ee.servletengine.HttpListener$Worker.run(HttpListener.java:625) at java.lang.Thread.run(Unknown Source) Caused by: org.apache.sling.api.SlingException: javax.servlet.ServletException: javax.servlet.jsp.JspException: Error while executing script head.jsp at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspExceptionInternal(JspServletWrapper.java:563) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:499) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:443) at org.apache.sling.scripting.jsp.JspServletWrapperAdapter.service(JspServletWrapperAdapter.java:59) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:233) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:85) at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:453) at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:358) ... 93 more Caused by: org.apache.sling.api.SlingException: javax.servlet.ServletException: java.lang.Exception: unable to initialize connect properties at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspExceptionInternal(JspServletWrapper.java:563) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:499) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:443) at org.apache.sling.scripting.jsp.JspServletWrapperAdapter.service(JspServletWrapperAdapter.java:59) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:233) at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:85) at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:453) at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:358) at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:170) at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:456) at com.day.cq.wcm.tags.IncludeTag.includeScript(IncludeTag.java:167) at com.day.cq.wcm.tags.IncludeTag.doEndTag(IncludeTag.java:87) at org.apache.jsp.libs.foundation.components.page.page_jsp._jspx_meth_cq_005finclude_005f0(page_jsp.java:178) at org.apache.jsp.libs.foundation.components.page.page_jsp._jspService(page_jsp.java:148) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:420) ... 98 more Caused by: java.lang.Exception: unable to initialize connect properties at org.apache.jsp.apps.connect.components.page.head_jsp._jspService(head_jsp.java:337) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:420) ... 112 more Caused by: javax.jcr.PathNotFoundException: /content/connect/connectinfo at org.apache.jackrabbit.core.session.SessionItemOperation.perform(SessionItemOperation.java:192) at org.apache.jackrabbit.core.session.SessionState.perform(SessionState.java:216) at org.apache.jackrabbit.core.SessionImpl.perform(SessionImpl.java:361) at org.apache.jackrabbit.core.SessionImpl.getNode(SessionImpl.java:1109) at org.apache.jsp.apps.connect.components.page.head_jsp._jspService(head_jsp.java:328) ... 115 more
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Further info:
The same error (or similar) occurs when trying to edit email templates as well. Also occurs in Chrome browser.
Have restarted Macbook.
Have tried at several times of day.
Have cleared cache.
I am the administrator on the account-- FULL admin privileges.
I have edited MANY templates before (both Events and Email). Am a "power user"!
Am trying to make changes to our registration pages and emails due to Adobe's email domain name change announced (suddenly) this week. We tell people to whitelist so they will receive our AdobeConnect emails.
Customer support ticket system keeps dumping me back here. Come on, "experts"... you can at least ANSWER. It has been 23 hr, 50 minutes.
I manage the renreal/nonrenewals on our account, too.
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BUmping this up. I guess Adobe pays no attention...
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This is a User Community forum. Not an Adobe Support forum. If you need to talk to support I would recommend you go through the standard channels to reach the Support team. You can call them at 800-945-9120 or you can start a live chat session with them here: Adobe Connect Help | Adobe Connect Support
No answer here usually means that none of us users have a solution for you, not that you are being ignored.