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Event Manager does not install properly

Guest
Nov 18, 2013 Nov 18, 2013

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Hi,

I'm trying without success to make the Event Manager work.

I have a Windows 2008 Server VM, with 16GB memory (for the VM alone) and 500GB disk space, installed from scratch, running Adobe Connect 9.1.1. Database is MS-SQL server 2008.

After installing Adobe Connect, everything seems to work, except the Event Manager. When I click on it, I get a screen with no menus, saying

   ----------------

Request Not Processed

The system was unable to process your request.

   ----------------

An "OK" button at the bottom sends me back to my previous screen.

I tried a few things:

- running http://<server>/common/help/pt-br/support/meeting_test.htm indicated a connection error, which I fixed by correcting my server settings (was win-"some characters" instead of my full url) and enabling IPv6 in C:\Connect\9.1.1\comserv\win32\conf;

- Tried the fix in http://blogs.adobe.com/connectsupport/adobe-connect-event-template-throws-an-error-no-resource-found...

- Tried installing my original Adobe connect (7.5) and upgrading to 9.0 and 9.1.1 from it.

No sucess.

Tried serching my error log, found only the following line with the timestamp of my attemp to open the event manager:

14.11.2013 16:17:23.020 *INFO* [pool-5-thread-1] com.day.crx.security.token.impl.TokenCleanupTask TokenCleanupTask: Removed 0 token(s) in 13ms (2 token(s) still active)

Didn't seem quite useful.

Any ideas on where I should look, or what I should try?

Thank you,

Roberto Greiner

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Community Beginner ,
Feb 06, 2014 Feb 06, 2014

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i have same problem, Premium Support try fixing from 3 days but not success.

i have event manager but i can't use from  one years!

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