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Exceed User Limit -on first attempt..?

New Here ,
Mar 16, 2020 Mar 16, 2020

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I just downloaded the trial version and set up my meeting.  Everything looked good, but when I asked someone to log-in as a guest they got a message saying that the number of users had exceed the limit.  I thought we could have up to 25 users join the webinar?

 

Maybe I'm missing a setting...?

 

Sharon

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LEGEND ,
Mar 18, 2020 Mar 18, 2020

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Make sure you are using the right live-meeting function in Connect. Meetings are different from Virtual Classrooms which are different from Seminar rooms. Depending on the trial you signed up for, you likely only have full use of one of the three. 

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