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1

File Downloaded from Download Pod downloads as .txt file or other file type issue

New Here ,
Aug 15, 2023 Aug 15, 2023

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Hi all, 

Wondering if anyone else has had this problem or a way around this. Also does anyone have the bug report form email address from Adobe Connect?

 

I work on Windows 10 Enterprise 22H2. My Adobe Connect Application Version is: Win 2023.6.382.64h.

 

When downloading a file from a filepod to file explorer, if the filename doesn't have the specified file type included, the file downloads as a .txt file or a random file type in file explorer - if the file type is included in the same then the correct file type is available in file explorer. 

 

For example:

This doesn't work

file display name in pod: my_file

actual file name: my_file.pdf

downloaded file: my_file.txt or my_file.my_file

 

This does work

file display name in pod: my_file.pdf

actual file name: my_file.pdf

downloaded file: my_file.pdf

 

Desired behaviour

file display name in pod: my_file

actual file name: my_file.pdf

downloaded file: my_file.pdf

 

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