Hi everyone,
Recently I did 2 lengthy recordings in own hosted Adobe Connect platform (ver 8.2), around 1.5 hrs each. Suddenly, the glitch sound for the audio came out and it happened totally 4 times.
Since I was recording the live event, at first I really didnt know how to solve that. In the first time, the glitch sound ended itself after 2 mins. In the other 3 times, I figured out that I could quickly turn off the microphone and turn it on again, by clicking at the mic icon in Adobe Connect. The audio became clear and normal again.
To provide more information, I used a Macbook Pro and plugged with a general USB PnP Sound Device in USB port which was connected with a mixer as the audio source.
Is there anyone faced the same problem? Do you know what is the reason of this issue and any better way to fix this problem? Will it be solved in Adobe Connect 9 / 9.5?
Thanks for your advice!
Edwin
AdChoices