host and admin account

[cindyseahwc]

Hi,

if I am the administrator for adobe connect learning, if i create a virtual classroom session, am i also the host of this classroom session?

Thanks.

- Cindy

[Sally Cox ACP]

‌Yes when you enter one of your virtual rooms, you will enter as a Host.

[cindyseahwc]

Thanks the answer.

I have to ask our vendor to check my administrator setting again, because currently my administrator is not the host for one of the virtual classroom.

And it used of my other 3 separate host license.

[Sally Cox ACP]

From within a Connect room, go to Meeting>Manage Meeting Information. Takes you to the back end and if you choose Edit Information, you can add anyone and set their role.

[cindyseahwc]

I think you are refering to the Manage Enrollees,

Rightly, administrator should be host, but now administrator must be added as "meeting hosts" ,then it is able to be host.

And because of that, under my "Meeting hosts" , i can't add one more host license. I should have 3 host license + 1 admin license, that are able to host the virtual room without the admin to enter the room, but now i left with 3 host license and the admin cannot host the meeting.