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How do I cancel my account?

New Here ,
Feb 13, 2015 Feb 13, 2015

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Im trying to cancel my account, but i cant do it. I follow the steps in the guide but in my account, the plan service is empty so i cant cancel the plan. I have a monthly plam, not appears in serviceplan, and i have 2 charges in my credit card.

How I can resolve this?

Thanks for the help.

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correct answers 1 Correct answer

New Here , Feb 23, 2015 Feb 23, 2015

Use the chat: Adobe Connect Chat Support

Is the better solution.

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LEGEND ,
Feb 13, 2015 Feb 13, 2015

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You can reach out to the Support team here, Adobe Connect Help | Adobe Connect Support, and they should be able to help you resolve your issue.

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New Here ,
Feb 23, 2015 Feb 23, 2015

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I've also unsuccessfully tried to cancel my account by following the steps listed.  AND I can't get hold of an Adobe support team member to assist. 

Help would be greatly appreciated!

Regards,

Helen

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New Here ,
Feb 23, 2015 Feb 23, 2015

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Use the chat: Adobe Connect Chat Support

Is the better solution.

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New Here ,
Feb 20, 2023 Feb 20, 2023

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I don't remember Subscribing Adobe but keep getting email for payments.

Please cancel my Subscription and stop asking for charges. I do not need it at present but will be in touch if I need it.

Thank you.

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