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How to access Adobe Connect recordings on iPad App

New Here ,
Mar 13, 2013 Mar 13, 2013

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Hi,

Few days back i had attended Adobe Connect meeting using iPad App successfully. But now when I am trying to access recording, I am not able to. I have the URL which opens in safari but it's flash content and hence it doesnt work.

By any way, we can use that URL in Adobe Connect iPad app and view recording?

Cheers

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correct answers 1 Correct answer

LEGEND , Mar 14, 2013 Mar 14, 2013

Viewing meeting recordings on iOS devices is not currently supported. You will need to watch the recorded version of the meeting on a laptop/desktop computer using Flash.

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LEGEND ,
Mar 14, 2013 Mar 14, 2013

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Viewing meeting recordings on iOS devices is not currently supported. You will need to watch the recorded version of the meeting on a laptop/desktop computer using Flash.

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Community Expert ,
Mar 30, 2013 Mar 30, 2013

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I'd love to be albe to watch recordings in the connect app, I'll see if there is an ideas tab, or a features request area.

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LEGEND ,
Apr 01, 2013 Apr 01, 2013

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You submit any feature requests here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Community Expert ,
Jun 07, 2013 Jun 07, 2013

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Thanks Jorma

What is the release history of Connect? (to know how long we might have to be in this issue?)

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LEGEND ,
Jun 07, 2013 Jun 07, 2013

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We are due for the release of Connect 9 SP1 this year, and I know that the Connect team is working on enhancing the add-in (version 2 just came out and has more functionality for hosing a live meeting), so I would expect that this is on their radar and will be addressed in the not too distant future.

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New Here ,
Jan 10, 2020 Jan 10, 2020

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Me parece increible que no se puedan ver las grabaciones de las clases emitidas por la plataforma Adobe ni en ipad ni iphone, y que Uds se queden conformes con este hecho.¿ No piensan resolverlo creando una app capaz de ello ? Hasta hace poco la app PUFFIN lo permitía pero ahora tampoco es posible. 
¿he de conformarme con PERDER mis clases cuando no puedo asistir en directo ?

gracias 

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New Here ,
Jan 10, 2020 Jan 10, 2020

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Estre, sí puedes verlas con Puffin lo que ocurre es que ahora es de pago. 5,49e. Puffin Web Browser Pro.

 

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New Here ,
Jan 10, 2020 Jan 10, 2020

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Pues entonces la compraré claro ! Gracias por la rápida respuesta.

Enviado desde mi iPad

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LEGEND ,
Jan 10, 2020 Jan 10, 2020

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The current version of Connect (10.6) will play back recordings in the HTML client and work on iPads/iPhones in Safari.

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New Here ,
May 15, 2013 May 15, 2013

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I have found that I can watch meeting recordings using an iPad browser that supports Flash - Puffin seems to work.

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Community Beginner ,
Jan 10, 2015 Jan 10, 2015

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In addition to the Puffin browser, the FLV recordings can also be viewed using VideoLan's open source VLC media player, which is available (free) in the App Store for iOS.  That said, it isn't quite the same experience as viewing through Adobe Connect on a PC or Mac, where the viewer has more control over individual screen components during playback (e.g., maximize/restore windows within the meeting recording).  So I would still vote for support of recording playback in the iOS and Android Adobe Connect clients.  It's been a long time since this was requested, though, so it sounds rather unlikely.

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Adobe Employee ,
Jul 23, 2013 Jul 23, 2013

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Anand: If you were following on this, conversion to MP4 is the new offering in the upcoming Adobe Connect 9.1. Check out the sneak peek at http://www.connectusers.com/tutorials/2013/07/converting_your_recordings_to_mp4/index.php.

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New Here ,
Jan 08, 2015 Jan 08, 2015

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This new functionality is a paid service from Adobe and will not be enabled on your account by default. And not is controlate to final user service.

Result: Viewing meeting recordings on iOS devices is not currently supported.

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Community Expert ,
Jun 21, 2016 Jun 21, 2016

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After more than 3 years still "currently not supported"...

I just wrote a reply to a similar Adobe forum thread here.

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LEGEND ,
Jun 21, 2016 Jun 21, 2016

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Same response as what was posed in the other forum thread.

Short answer:

HTML5 doesn't have the functional capabilities of Flash and since Meeting recordings are done in a way that allows the Connect server to re-create the live meeting experience with all interactive functions remaining interactive, it just can't be displayed as HTML5 at this point.

Why the mobile app doesn't support recordings, I honestly don't know. I have asked and never really got an answer myself.

Long answer:

Despite the battle cry for the death of Flash, there isn't a technology that can sufficiently replace it for live, low latency applications. While I do understand that the low latency aspect isn't a big deal for recordings, it is worth understanding why Flash remains the primary technology that Adobe Connect is built on.

Adobe is working toward a non-Flash version of Adobe Connect, but it will take some time for there to be a solution that creates a seamless experience between the Flash and non-Flash versions. Here is Adobe's latest statement on how they are addressing the move from Flash dependancy, http://blogs.adobe.com/adobeconnect/2016/02/add-in.html.

It is also worth noting that now MP4 converstion is a no cost option but is no longer done server side. This is discussed in the above blog post. If you do want an MP4 conversion solution for your recordings there is one offered by eSyncTraining and it can create closed captions for your recordings. However, this is a paid service.

So the honest answer is that meeting recordings are not a video file. There is no magic MP4 or FLV sitting on the Connect servers that you can access. Doing the conversion or recording of the session in a way that would create an MP4 on the Connect server would just take more system resources, reducing the capability of the Connect application to deliver rich and real time collaborative sessions.

Your mention of needing admin rights to install the Connect plugin (Add-in?) seems to me that you were trying to install it with the EXE file available through the downloads website for Adobe Connect. If you need it installed on a computer, you can join a meeting room and start a screen share and it should install the Add-in without requiring admin rights. You should also be able to do it by adding ?lightning=true to the end of your meeting room URL and that will force the installation of the Add-in, again without requiring admin rights. Example URL: h ttp://myserver.adobeconnect.com/myroom/?lightning=true

Hope that helps clarify.

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Engaged ,
Nov 04, 2016 Nov 04, 2016

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Here is a more recent blog post on HTML5, including a whitepaper that helps explain why WebRTC may fail and Adobe's approach might have been the right choice.

Adobe Connect and HTML5 | Adobe Connect Blog by Adobe

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Community Beginner ,
Nov 15, 2016 Nov 15, 2016

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There´s an app that allows you to see a recording URL in IPhone, Ipad and also in Android

https://itunes.apple.com/es/app/puffin-web-browser/id472937654?mt=8

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New Here ,
Oct 21, 2019 Oct 21, 2019

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After more than another 3 years still "currently not supported"..

 

12 (in words TWELVE) years after the first iPhone.

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New Here ,
Dec 06, 2019 Dec 06, 2019

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It's nearly 2020 and here I am pulling my hair out about the prospect of having to download a backlog of over 100 recorded sessions so my network can listen to our recorded trainings on the go. GAH! And also, what does it take so long to download an MP4!?!?

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New Here ,
Dec 06, 2019 Dec 06, 2019

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It's nearly 2020 and here I am pulling my hair out about the prospect of having to download a backlog of over 100 recorded sessions so my network can listen to our recorded trainings on the go. GAH! And also, why does it take so long to download an MP4!?!?

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LEGEND ,
Dec 06, 2019 Dec 06, 2019

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With the update to Connect 10.6, recordings are now viewable on all screens with the HTML client. Keep in mind that Flash content within those rooms will likely not display. 

As to the MP4, when Connect makes a recording it doesn't just make an MP4 that lives on the server. So there is no way to just "download an MP$". The server creates a series of XML and FLV files that are used to re-create the live meeting experience, which allows the viewer to have almost all the interactivity that they would in the live meting. This allows hyperlinks and downloadable files to work in the recording. 

When you make an MP4 on your computer what the Application is doing is recording the playback locally in an MP4, so it happens in real time. 

If you need to have the MP4 conversion process automated the company I work for does have a solution, https://www.cosocloud.com/applications/adobe-connect/mp4-conversion-management. I'd be happy to discuss this off-forum if you would like to know more. Feel free to PM me if interested.

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New Here ,
Jan 21, 2017 Jan 21, 2017

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You can also use the Photon app on an iPhone or iPad with Adobe Connect.

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LEGEND ,
Oct 21, 2019 Oct 21, 2019

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http://blogs.adobe.com/adobeconnect/2019/10/html-recordings.html

 

This should be able to be resolved starting with 10.6.

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Community Beginner ,
Jan 31, 2020 Jan 31, 2020

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I have a recording from a meeting that was conducted on 12/18/19. The meeting had html enabled. I save the recording to content and set it up as the content for an on-demand event. When I launch that event on iPad, it displays the "Download Adobe Connect Application" screen. I would think it would detect Safari on iPad and either show an html option or display a message saying the content can't be displayed.

 

According to the blog post, this recording should be playable on iPad. Am I missing something? Thanks.

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