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I bought the license for adobe connect and cannot correct open the program
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/t5/connect-discussions/i-bought-the-license-for-adobe-connect-and-cannot-correct-open-the-program/td-p/8640550
Oct 13, 2016
Oct 13, 2016
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I cannot open my webcam,
I can be only a partecipant EDV EDV ?
I can change nothing
before I used a free version and it was working perfect
I need a tecnical support
somebody can help me?
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/t5/connect-discussions/i-bought-the-license-for-adobe-connect-and-cannot-correct-open-the-program/m-p/8640551#M11143
Oct 13, 2016
Oct 13, 2016
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What is EDV?
Chances are you are dealing with a change in how the licensing works between the trial accounts (Concurrent User licensing) and what most people purchase for production accounts (Named Host licensing).
If you purchased Named Host licensing, you must be in the Meeting Host group to unlock full meeting functionality. While this should be made clear by your reseller, it isn't always communicated. Add yourself to the Meeting Host group and see if that gets everything working.
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