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I can log into Connect Central, but I can't log into a specific meeting. How can I fix this?

Guest
Jul 01, 2014 Jul 01, 2014

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I can log into Connect Central, but every time I try to log into this specific meeting it gives me the "Invalid User/Password" error even though I'm using the right password.

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LEGEND ,
Jul 01, 2014 Jul 01, 2014

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Have you tried clearing your browser cache or using a different browser?

Can you enter the meeting through Connect Central?

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Guest
Jul 01, 2014 Jul 01, 2014

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Clearing the browser cache didn't help, and I've tried using Firefox instead of Safari and that isn't working either. How would you enter the meeting through Connect Central?

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LEGEND ,
Jul 01, 2014 Jul 01, 2014

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In Connect Central, you should see a My Meetings tab on the home page. Any meetings that you have pre-defined permissions to (Participant, Presenter or Host) should show up there. If you have permissions, you may be able to browse to the meeting location on the server and enter it there, but that may not be a possibility for you.

Additionally, if you are logged into Connect Central, then clicking on the link for the meeting should just pass you into the room.

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