I cannot edit my recording

[stephegts]

When I click the "edit recording" button, a message pops up saying "The selected resource does not exist."  I have been able to edit recordings in the past (as recent as one month ago) without difficulty.

[Jorma_at_CoSo]

Was the recording audio done with an integrated phone bridge? If so, it can sometimes take a few hours to process and associate the audio file from the teleconferencing provider. The recording should indicate that it is not ready for viewing (and ultimately not ready for editing). Check back later in the day and you should be able to edit your recording.

[stephegts]

No, it was not done with an integrated phone bridge and was done approximately 1 week ago.  I'm able to view the recording, but I cannot edit it.

[Jorma_at_CoSo]

I would call support, 800-945-9120, and have them look at it. Sounds like something server side has gone sideways.

[Maldivas]

I have exactly the same problem ia a licensed Connect since 2 days ago and I didn´t change anything in the Connect Server