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i have the demo version of connect - why cant i view the inserted videos

Guest
Dec 20, 2013 Dec 20, 2013

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why cant i view the inserted videos (as mp4) or hear them?  I have a few other audio files that I can hear (although i cant see the control bar to turn the audio off and on

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Adobe Employee ,
Dec 22, 2013 Dec 22, 2013

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Hi,

Can you please elaborate the issue that you are facing? Are you the host who is inserting a Video (MP4) in a PPTX file and then uploading the PPTX file directly in the meeting room OR are you following some other workflow? If the former, Video assets will be dropped and wont play until and unless uploaded as a zip package or published using Adobe Presenter.

Thanks

Sameer Puri

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New Here ,
Jul 23, 2017 Jul 23, 2017

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Hi

i have the same problem, i have a lot of video's and when i open my demo version and open assembly then media browser i cant see none of my video's

video's are made with iphone and others are mp4

thanks

Marc

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LEGEND ,
Jul 23, 2017 Jul 23, 2017

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Marc,

Can you clarify what is happening? What do you mean when you say 'open assembly then media browser'? This doesn't sound like a Connect workflow.

Can you provide some screen shots of your process?

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New Here ,
Jul 23, 2017 Jul 23, 2017

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Hi

Thanks for this very quick respons but i solved the problem, i think

I think i needed to be more patient 

i wanted to import some self made video's made with my drone but couldnt import the files

i meant with open assembly => when you want to import files you have to import them in the assembly panel i think?

And then go to media browser to edit?

I m i right?

Now the files are coming through and i can play them

1 step forward

Its al new to me and i need some time to figure it out hope i can understand it before the free trial is over

Met vriendelijke groeten,

Cordialement,

Best regards,

Marc

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LEGEND ,
Jul 23, 2017 Jul 23, 2017

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Maybe it is a variation of terminology with different languages in Connect. Below is the workflow in an English version of Connect. The location of the options will be the same any any language version.

Opening a video (MP4 or FLV) in Connect is done by selecting Share Document, then browsing to the video's location on your computer. Once you select the desired video click Open and the video will load in the Share pod. Images for this workflow are below. Is this what you were attempting to do?

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