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I have a recorded session that is approximately an hour long. The audio was fine during the meeting and it starts out just fine during the recording, but is lost about halfway through. Is there a way to recover the audio for the rest of the meeting? The audio was through our Intercall phone bridge and I know that it was working with no issues during the live webinar.
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This is the Using the Community forum (which is the forum for issues using the forums).
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.
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Apologies. It was the Adobe Connect platform.
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I'd recommend reaching out to Adobe Connect Support to see if they can identify an issue with the recording source files.
https://helpx.adobe.com/adobe-connect/connect-support.html
It may also be worth checking with Intercall to see if the audio was recorded there and then you may be able to replace the bad audio file with a new one.