I work for a multi-agency group concerned with oil spill preparedness and response. We meet four times a year in whatever spaces we can get for free. We've been broadcasting via Adobe Connect for about a year. One on-going problem is the sound quality on the Adobe recording and the amplified sound in the room where we're meeting. Not only do we need to amplify the presenter's voice but also the people who ask questions from the audience. Currently, we have one or more wireless stick mics scattered around the audience. That works for amplifying their voices in the room but not for picking them up on the Adobe Connect recording.
We need mics that can be amplified in the room and picked up without distortion on the AC recording.
(1) wired/wireless for the presenter
(1) wired/wireless for the Master of Ceremonies
(4) wireless mics for the audience
So far, we can either amplify the presenter in the room or pick up the sound without distortion on the Adobe Connect recording--but not both. And we have no solution for questions from the audience. Can anyone suggest how we can do this?
In your set up, it sounds like the challenge is in getting an appropriate output from your sound board. Since you are either having too quite of audio or distorted audio, it sounds like you may be using a output that is at different levels from what is going to the speakers in the room.
I have seen this before if the audio out being used is pre-amp audio. Can you use a different audio out? Is there a separate volume control for the audio out you are using? Have you tried plugging headphones into your audio out and verifying you hear the same thing Connect is hearing?