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Installation failes (Download error)

New Here ,
Nov 30, 2021 Nov 30, 2021

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I currently cannot install with the latest installer (the installer takes forever to do anything and then says download failed)

Downloaded the full setup, but same download (!) error.

Installed using the old setup - which installed the current version.

 

I just noticed by accident:

In the temp folder, there are now 4.25 GB new temp (mostly .tmp.zip) files from the installation attempts. (Some files with 1 MB, most with 105,5MB) and a lot of empty folders.

 

 

And a bigger logfile which contents repeats like this:

[Tue Nov 30 13:32:39 2021] :: Starting installer thread
[Tue Nov 30 13:32:39 2021] :: Stopping connect processes
[Tue Nov 30 13:32:39 2021] :: Stopping detector process
[Tue Nov 30 13:32:39 2021] :: Backing up C:\Users\RetiCence\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\adobeconnectaddin to C:\Users\RETICE~1\AppData\Local\Temp\Con10B8.tmp
[Tue Nov 30 13:32:39 2021] :: Backing up C:\Users\RetiCence\AppData\Roaming\Adobe\Connect to C:\Users\RETICE~1\AppData\Local\Temp\Con10B8.tmp
[Tue Nov 30 13:32:39 2021] :: Trying to delete Cache
[Tue Nov 30 13:32:39 2021] :: Successfully deleted cache=1
[Tue Nov 30 13:32:39 2021] :: Starting file download
[Tue Nov 30 13:32:40 2021] :: Extracting files
[Tue Nov 30 13:32:40 2021] :: Failed to extract files
[Tue Nov 30 13:32:40 2021] :: Removing extracted payload from C:\Users\RETICE~1\AppData\Local\Temp\Con11A4.tmp
[Tue Nov 30 13:32:40 2021] :: file download success=0
[Tue Nov 30 13:32:40 2021] :: Rolling back transaction

The files mentioned in this log file do not exist (any more), but all existing .tmp.zip files are ok (except one with 0 bytes) (Tested with 7zip).

 

 

 

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