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Join Meeting Notification Window

New Here ,
Aug 06, 2019 Aug 06, 2019

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I've set up my meeting and chose option 3 for audio (I typed in the conference # and passcode for attendees). When attendees enter the meeting room, the notification window with the call-in information does not open.

Any suggestions?

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LEGEND ,
Aug 06, 2019 Aug 06, 2019

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Short answer is don't use that option. The label for this option is a bit misleading, or at least it leaves out what I think would be a more clear description:

Include other audio conference with this meeting. What it should say is Include other audio conference with invites generated for this meeting.

This option doesn't actually give Connect a means to join and/or listen in on the phone bridge so you can have VoIP users and a recording of the session.

if you want to use a phone bridge that isn't one of the fully integrated providers, you will need to set up a Universal Voice phone profile and then use the middle option to associate it with your room. This process is described here: Configure audio providers for Universal Voice

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