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License doesn't work - Request of Chargeback

New Here ,
Jan 09, 2020 Jan 09, 2020

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In December I got a monthly license of Adobe Connect Learning to provide a training session in Jan-06th.  Unfortunately, after creating the virtual session and sending the invite to our contacts, last Friday, as I tried to view how my presentation would be shown, appeared a message about “user limit exceeded”, but there was no one connected besides me. I’ve tried a lot of changes in my access to correct this situation but anything worked. I also tried to contact Adobe by mail asking for help but no reply. So I would like an information about how can I cancel my account and how can I have a chargeback, as the only reason I bought the license with this specific session and it didn’t work. Hope have any answer now. Regards

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Community Expert , Jan 09, 2020 Jan 09, 2020
Community Expert ,
Jan 09, 2020 Jan 09, 2020

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