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I recently encountered an issue where, when I attempt to move a recording from under a meeting to a Shared Content folder, either the list of Shared Content folders does not appear or, when the move is "successful", the recording is bot listed in the new content location. Interestingly, if I change the URL of the destination location from "content" to "meeting" (http://server/admin/content/sco/... to http://server/admin/meeting/sco/...), the recordng will appear in the list. Unfortunately, under this "meeting view", there is not any editing or offline functionality. The link for the recording continues to be functional and playback works normally, but the recording is otherwise treated as a "meeting" rather than content.
Using the API, I used the sco-by-url XML action to compare the values of an affected recording to an unaffected one, but could not find anything that appeared unusual. Both recordings were identified as the "content" type.
Atempting to edit the video, or make an offline copy, by modifying the usual link produced by clicking those button with the appropriate url-path generates a "Not Found - The selected resource does not exist" error. The editing and offline copy processes worked normally prior to the move.
We are currently running Adobe Connect version 8.2.0.0:
package=8.2.0.1.156.20110921.963902
installer=8.2.0.0.11.20110728.938680
fmg=8.2.0.0.4.20110906.879854
fms=8.1.1.0.2.20110427.772086
presenter=8.2.0.0.6.20110824.924658
cps=8.2.0.1.3.20110920.973276
mssql=8.1.0.0.10.20110311.8644363
teleintercall=8.1.0.0.2.20110207.776631
telepremierena=8.1.0.0.21.20110412.882778
telepremiereemea=8.1.0.0.21.20110412.882778
cpshelp=8.2.0.0.4.20110908.964981
addins=8.2.0.0.3.20110831.929039
dbscripts=8.2.0.0.23.20110818.956139
teleavaya=8.1.0.0.4.20110412.882778
telecisco=8.1.0.0.17.20110412.882778
telemeetingone=8.1.0.0.2.20110207.776631
telephonyservice=8.1.0.0.8.20110228.847019
tomcat=6.0.29
stunnel=4.28
Is there another mechanism Adobe Connect discerns between the content and meetings so far as under with view/interface it will be displayed? Is there a way to correct this behavior for existing files? Thanks for any insight.
Eric
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Having support look at this may be the best option. Since you are using your own server, you should call 866-335-2256, wait for the second round of prompts and then option 1. Have your support contract number ready when you call.