• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

My webcam is black. What do I do?

New Here ,
May 28, 2014 May 28, 2014

Copy link to clipboard

Copied

I am using an HP laptop with a built-in webcam. For some reason there are two webcams listed in the drop-down menu, but both are just black. What do I need to do?

Views

392

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 03, 2014 Jun 03, 2014

Copy link to clipboard

Copied

Hello,

Can you check if Flash player is detecting your webcam or not? You can check that on any of the websites ( like Test Webcam - testwebcam - check your webcam) If it is working fine here, it should work fine inside your meeting room as well.. Also, let us know if you are using Connect addin or browser.

Thanks

Sameer Puri

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 03, 2014 Jun 03, 2014

Copy link to clipboard

Copied

LATEST

It took a few minutes, but it finally worked on that site. Hope it works

tonight!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines