New Licence or Upgrade?

[Make-a-brew_]

Hello,

We have an installation of Adobe Connect Enterprise Server version 6.0 SP3 running on Windows Server 2003.

We have the following components enabled;

System Features - Bandwidth – Unlimited

                                         Disk Space – Unlimited

            Presentation - Authors – 22

            Flash Paper

            Customisation and Re-Branding

This software is used by one of our internal training departments. They have made a request to have the Meeting component activated. However they don’t want to use Meeting v6 as in the Enterprise suite we already have installed, they want to use Meeting v7.5 or v8.

We would like some assistance confirming our options.

1)      Can we buy a licence and activate Meeting v6 in our existing Enterprise server suite.

2)      Can we upgrade just the Meeting component to v7.5 or v8 and activate it without affecting the rest of the Enterprise server suite that we currently use.

3)      In order to use Meeting v7.5 or v8 do we need to upgrade our entire Enterprise suite. If so how will this affect current settings and data; can we do an in-place upgrade or must we start from scratch and import settings. Can we use the same SQL database etc?

Your assistance with explaining our options will help us decide how best to proceed

[Heywardjr · Accepted solution]

1)      Can we buy a licence and activate Meeting v6 in our existing Enterprise server suite.

Answer:  Yes, you would work with your Adobe sales rep or software distributor who you bought the server from.

2)      Can we upgrade just the Meeting component to v7.5 or v8 and activate it without affecting the rest of the Enterprise server suite that we currently use.

Answer: No, you would have to upgrade the entire server to version 8 which is the current version. Or, you could buy another server and run meetings on that and use your older server fro what you have been using it for.

3)      In order to use Meeting v7.5 or v8 do we need to upgrade our entire Enterprise suite. If so how will this affect current settings and data; can we do an in-place upgrade or must we start from scratch and import settings. Can we use the same SQL database etc?

Answer: Yes, you upgrade the server to Connect 8.  Current settings would be the same but you get all the improvements in performance and new interface. As for data, it should all be fine.  If you have created any custom pods then those have to be re-written using Action Script 3.  If you have Presenter created courses you might need to check them carefully to make sure they all work fine. You can upgrade in place or move the data to a new server.  You might want to take this opportunity to upgrade the hardware, change to Windows 2008 to get better security and performance and upgrade to SQL Server 2008. Yes, you can use the same SQL database as we did not change anything related to the database.

If you are unable to locate your Adobe rep, let me know by sending an email to: hdrummon@adobe.com

I can connect you to your rep.  Just advise your company/gov. agency name and where you are located.

[Abu Monsur]

Cordial thanks for this informative post .I am also benefited by it

[Make-a-brew_]

Thanks for your detailed and helpful reply, that helps us understand our options so we can make an informed decision on how to proceed.