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permission issue uploading old content

New Here ,
Feb 03, 2015 Feb 03, 2015

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I have an old onsite adobe connect server that I have content on..  iam trying to upload the content to a new server but keep getting error that the process cannot be completed.   adobe support said that the zip file iam trying to upload contains a file with  permissions from the old server and that is why I cannot upload to new server..

my question is which file contains this permissions and how do I strip  it out..   iam able to take all kinds of content from the old server and upload to new server with no issues..  only a few of the zip files are giving me this error..

here is adobe supports explanation..

We would like to inform you that we have check the file which you have send to us through our resource team. we would like to inform you that zip file contains the content from your local server, which you are unable to upload to hosted account because it might give you permission error.

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