Powerpoint slides loaded into room not advancing

[Debbie_DiBacco]

For the last few webinars I've hosted, the powerpoint slides stop advancing. Sometimes the presenter sees this, sometimes they don't. Yesterday during a meeting, my slides stopped advancing at #4. I stopped the meeting to see if anyone else had that problem, no one did. Then suddenly, I just had a blank white screen and I could see the presenter using his green arrow, but nothing else. For other meetings, the slides stopped advancing for the presenter and they've had to ask me to advance them myself. Reminded me of the old overhead projector where the speaker would have to continually say "Next..." Hopefully someone else has experienced this and can provide me with the solution.

[lyam_c]

we have something similar (maybe)

Out tech team thinks that it is related to adobe and wacom drivers leading to a memory leak. So, if you disable all tablet features from your pc, you might be able to get around it? Just an idea, but since noone else is saying anything...

http://www.connectusers.com/forums/cucbb/viewtopic.php?id=1537

[Debbie_DiBacco]

Lyam: Thank you for attempting to answer this question. Tablet features? Huh... There are a ton of things I liked about Adobe Connect, unfortunately, there are too many issues for my company to continue to use the product. Thank you though.

[lyam_c]

I feel like connect is a bit too "bells and whistles" rich, at the expense of getting the basics right.

Adobe support also has a tendency to make their customers feel like you have to prove that it is a problem with adobe before they are kind enough to consider working on your problem. And then, after you go through the hoops of demonstrating that you are not trying to breeak their program, they tell you it is a "known issue" that they intend to fix in a later release.

Why not just admit upfront that the program still has flaws, instead of wasting the users time?

Anyway, I'm stuck with connect, so I have no choice but to keep on turning off features until it finally becomes somewhat stable.

Good luck with whatever option you migrate to.