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Presenter 11 - Installed but unable to open

New Here ,
May 24, 2020 May 24, 2020

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Using corporate cloud subscription..  have downloaded Adobe Presenter, can see in the Powerpoint Ribbon but any time I click on anything in the Presenter Ribon.  I have uninstalled, reinstalled, restarted etc.  Need to create a elearning course due next week... need some help please!!!!!  Thank you!

 

"Adobe presenter is unable to open the narration in this presentation

The narration file for this presentation may be in use by another program or user, or it may be read-only.

Try saving the presentation to a new file or location with File/Save As"

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New Here ,
May 25, 2020 May 25, 2020

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As mentioned above,  I am using a corporate cloud subscription..  I have downloaded Adobe Presenter and I can see Presenter 11 in the Powerpoint Ribbon.  However, anytime I click on anything in the Presenter Ribon, I receive the message in the dialogue box below.  I have uninstalled, reinstalled, restarted etc.  Need to create a elearning course due next week - May 28... need some help please!!!!!  Thank you!

 

Presenter11Message.jpg

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